Vin Help
Vin Help Center
Find answers about VinApp, VinLite, training and planning.
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Technical support
Sensors and connection
- Vin does not detect my trainer
- Bluetooth connection problems
- Should I use ANT+ or Bluetooth?
- The sensor connects but shows no data
- The same sensor appears several times
- Search for sensors from VinApp
- Another app may be blocking the trainer
- ANT+ does not work on my Android
- The heart-rate strap does not appear
- Cadence does not appear
App and Android
- Required Android permissions
- The app closes or fails
- How to update VinApp
- The screen does not look right during the workout
- I do not receive notifications
- Why Android asks for location for Bluetooth
- Battery saving cuts the connection
- Text looks small or misaligned
- Where to see the VinApp version
- I am in beta: what to keep in mind
- Should I update Android or wait?
Trainer and modes
Garmin
Strava and Intervals
Activities and files
Support
Workouts
Integrations
Specific trainers
Training
Plans
- Which plan do you recommend?
- What information to give so a plan can be recommended
- I do not know which plan to choose
- How many days a week should I train?
- Trainer and outdoors: how to combine them
- What an outdoor workout means in the plan
- I missed a workout
- Changing plan halfway through
- The plan feels too hard
- The plan feels too easy
- How to fit the group ride into the plan
- Create a training plan with Baldomero
- Baldomero: what it is and what it is not
- My Plan: how it works
FTP and zones
Workouts
Load and fatigue
Basic concepts
Feelings and metrics
Health and caution
Nutrition
HRV and recovery
Tests and assessments
Analysis and performance
Getting started
VinHkE and Karoo
- What is VinHkE and how is it different from VinApp?
- Installing the VinHkE extension on Hammerhead Karoo: how to install it
- Which Hammerhead Karoo devices are compatible with VinHkE?
- Can I use VinHkE without installing VinApp?
- What can I configure in VinHkE? Preferences and setup
- What data does VinHkE need for reliable calories?
- How does VinHkE calculate calories and fat/carbs?
- What are VinHkE custom data fields (Grayson, Vanesa, Lucy, and Leonardo)?
- How do VinHkE alerts work?
- What is Pit Board and what does it need to work?
- How do I run the workout of the day with VinHkE on Karoo?
- What is VinHkE Virtual Racer?
- How can I see power, heart rate, and other data without losing the map?
- What are VAM and VAM-W/kg in VinHkE?
- What is power balance and when does it appear in VinHkE?
- How do VinHkE power and heart rate graphs work?
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If you still have questions, you can ask in the VinApp support group:
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